Location: Hanoi
Position Type: Fulltime
HR Contact: Mrs Thuy Tien Do

Responsibilities

At Vinso, we are looking for a Testing and Validation Customer Service Engineer. As Testing and Validation Customer Service Engineer, you will be responsible for obtaining and attracting customers and provide testing consultation services.

• Leading the component approval process for clients with the involved suppliers
• Establishing the needed project management structures and tools to track the timelines and costs
• Organization and lead of the regular exchanges with internal departments of clients
• Tracking the open issues between partner and clients
• Coordinate the validation planning internal/external
• Coordination of the needed components/parts from the production of clients/their suppliers
• Leading the invoicing process, Understanding of DVP (experience of working with DVPs)
• Capable to fluently speak English
• Leader of Department responsibilities: Training, developing the T&V department
• Other tasks assigned by the Director/Managing director

Requirements

• Bachelor’s Degree or Engineer Degree in a technical discipline (E/E, Mechanical, Material)
• Having work experience in related industry is a plus
• Minimum 2-3 years experience in product development
• Excellent communication skills, to relay complex scientific and technical information in a clear, concise, and understandable manner, verbally and in technical writing
• Advanced analytical, problem solving and troubleshooting skills
• Good command of spoken and written English